AKO Terms and Conditions
Effective Date: [Insert Date]
Welcome to AKO! These Terms and Conditions explain the rules for using our platform, whether you're here to learn or to teach.
1. Who We Are
AKO is a platform created to support Māori knowledge sharing. We provide tools for creators to teach online and for learners to access courses, masterclasses, and coaching grounded in Māori values.
2. Key Definitions
- Creator means someone who publishes courses, coaching, or content on AKO.
- Learner means someone who signs up for and participates in a course or coaching.
- Content refers to all videos, documents, lessons, and materials shared on the platform.
For Learners
Your Responsibilities
- Be respectful in all interactions, comments, and feedback.
- Do not share, copy, or resell course content without permission.
- Use the platform for personal learning, not commercial gain.
- Make payments as required for paid content or coaching.
Important to Know
- We do not guarantee outcomes from any course or coaching. Results depend on your effort and engagement.
- If you behave in a harmful or disrespectful way, we may suspend or remove your account.
Refunds
- Each course has its own refund policy set by the creator. Please review it before enrolling.
- If a course is cancelled or there is a major issue, we'll work with you to resolve it.
For Creators
Your Responsibilities
- Only upload content that is yours or that you have permission to use.
- Respect your learners. Be clear, honest, and responsive.
- Deliver what you promise in your course description.
- Use culturally appropriate practices in line with tikanga Māori.
Payments
- You will receive earnings based on your chosen pricing and delivery model.
- AKO may take a small platform fee. This will be clearly explained before publishing.
- You are responsible for your own tax obligations.
Content Ownership
- You keep full ownership of your course content.
- By publishing on AKO, you grant us permission to host, promote, and display your content on the platform.
3. What AKO Provides
- Technical tools to publish and deliver your course.
- A learner platform (web and app) to access content.
- Marketing and support to help your course succeed.
- A safe and respectful learning environment.
4. Code of Conduct
Whether you're a learner or creator, we expect:
- Respect for each other and for the kaupapa.
- No harmful language, discrimination, or disrespect.
- Upholding of mana, whanaungatanga, and aroha in all interactions.
5. Changes to These Terms
We may update these Terms and Conditions from time to time. When we do, we'll let you know. Your continued use of AKO means you agree to the updated terms.
6. Need Help?
If you have a question, concern, or dispute, please contact us using the contact form. We're here to help resolve things in a fair and respectful way.
Thank you for being part of the AKO whānau. We're here to help you teach, learn, and thrive.